:root{--bg:#000;--surface:#202736;--surface-hover:#1c2433;--border:#2e3849;--border-strong:#445064;--ink:#e6edf5;--ink-muted:#bed0e9;--ink-faint:#a8bedf;--navy:#0a0e15;--navy-soft:#1c2433;--navy-ink:#e6edf5;--navy-dim:#8b98ac;--accent:#2b6ef5;--accent-hover:#4a86ff;--cyan:#35e0f0;--warn:#e08a4a;--good:#5fd6a0;--radius:6px;--radius-sm:4px;--font-display:"Source Serif 4", Georgia, "Times New Roman", serif;--font-ui:"IBM Plex Sans", "Segoe UI", system-ui, sans-serif;--shadow-card:0 1px 3px #02012e(0% 0 0);--sidebar-w:230px;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg);color:var(--ink);font-family:var(--font-ui);-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.5}h1,h2,h3{font-family:var(--font-display);letter-spacing:-.01em;font-weight:600}.label-caps{font-family:var(--font-ui);letter-spacing:.07em;text-transform:uppercase;color:var(--ink-muted);font-size:11px;font-weight:600}.card{background:var(--surface);border:2px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-card)}.shell{min-height:100%;display:flex}.sidebar{width:var(--sidebar-w);background:var(--navy);color:var(--navy-ink);border-right:1px solid var(--border);flex-direction:column;flex-shrink:0;height:100vh;padding:26px 0 18px;display:flex;position:sticky;top:0}.sidebar-brand{border-bottom:1px solid #ffffff12;padding:0 22px 24px}.brand-mark{font-family:var(--font-display);letter-spacing:-.015em;font-size:21px;font-weight:700;line-height:1.15}.brand-sub{letter-spacing:.05em;text-transform:uppercase;color:var(--cyan);margin-top:5px;font-size:11px}.sidebar-nav{flex-direction:column;gap:2px;padding:18px 12px;display:flex}.nav-item{font-family:var(--font-ui);text-align:left;border-radius:var(--radius-sm);color:var(--navy-dim);cursor:pointer;background:0 0;border:none;align-items:center;gap:10px;padding:10px 14px;font-size:14px;font-weight:500;display:flex}.nav-item:hover{background:var(--navy-soft);color:var(--ink)}.nav-item.active{background:var(--accent);color:#fff;font-weight:600}.sidebar-spacer{flex:1}.sidebar-foot{border-top:1px solid #ffffff12;padding:16px 22px 0}.sidebar-user{color:var(--navy-dim);word-break:break-all;margin-bottom:10px;font-size:12px}.main{flex:1;min-width:0}.page{max-width:1480px;margin:0 auto;padding:32px 40px 56px}.page-title{margin:0 0 20px;font-size:26px;font-weight:600}@media (width<=900px){.shell{flex-direction:column}.sidebar{border-right:none;border-bottom:1px solid var(--border);flex-direction:row;align-items:center;gap:16px;width:100%;height:auto;padding:14px 18px;position:static}.sidebar-brand{border-bottom:none;padding:0}.brand-sub{display:none}.sidebar-nav{flex-direction:row;padding:0}.sidebar-foot{border-top:none;align-items:center;gap:12px;padding:0;display:flex}.sidebar-user{margin-bottom:0}.page{padding:24px 20px 40px}}.btn{font-family:var(--font-ui);border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--surface);color:var(--ink);cursor:pointer;padding:8px 14px;font-size:13px;font-weight:500}.btn:hover{background:var(--surface-hover);border-color:var(--accent)}.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.btn-primary:disabled{background:var(--border-strong);border-color:var(--border-strong);color:var(--ink-faint);cursor:not-allowed}.btn-ghost-light{color:var(--navy-ink);background:0 0;border-color:#ffffff2e;width:100%}.btn-ghost-light:hover{background:var(--navy-soft);border-color:var(--accent)}.btn-sm{padding:5px 10px;font-size:12px}.field{margin-bottom:14px}.field label{margin-bottom:5px;display:block}.field input,.field select,.field textarea{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--bg);width:100%;color:var(--ink);padding:9px 11px;font-family:inherit;font-size:14px}.field textarea{resize:vertical;line-height:1.6}.field input::placeholder,.field textarea::placeholder{color:var(--ink-faint)}.field input:focus,.field select:focus,.field textarea:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:var(--accent)}.field input:disabled{background:var(--surface);color:var(--ink-muted);cursor:not-allowed}.login-wrap{justify-content:center;align-items:center;min-height:100%;padding:24px;display:flex}.login-card{width:100%;max-width:372px;padding:32px}.login-title{margin:0 0 5px;font-size:25px;font-weight:700}.login-sub{color:var(--ink-muted);margin:0 0 24px;font-size:13px}.form-error{border:1px solid #4a2f1f;border-left:3px solid var(--warn);border-radius:var(--radius-sm);color:#e0a468;background:#2a1a12;margin-bottom:14px;padding:9px 11px;font-size:13px}.placeholder{color:var(--ink-muted);padding:22px;font-size:13px}.state-msg{text-align:center;color:var(--ink-muted);padding:40px 22px;font-size:13px}.stat-row{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:18px;display:grid}.stat{padding:15px 17px}.stat-value{letter-spacing:-.02em;font-variant-numeric:tabular-nums;color:var(--ink);margin-top:5px;font-size:25px;font-weight:600}.data-table{border-collapse:collapse;width:100%;font-size:13px}.data-table th{text-align:left;letter-spacing:.07em;text-transform:uppercase;color:var(--ink-muted);border-bottom:1px solid var(--border);white-space:nowrap;padding:11px 16px;font-size:11px;font-weight:600}.data-table td{border-bottom:1px solid var(--border);vertical-align:top;padding:12px 16px}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover{background:var(--surface-hover)}.data-table .num{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}.data-table th.num{text-align:right}.cell-strong{font-weight:600}.cell-sub{color:var(--ink-faint);margin-top:2px;font-family:ui-monospace,IBM Plex Mono,Consolas,monospace;font-size:11px}.cell-summary{max-width:340px;color:var(--ink-muted)}.cell-summary.narrow{max-width:200px}.nowrap{white-space:nowrap}.table-foot{color:var(--ink-muted);margin-top:10px;font-size:12px}.pill{border-radius:10px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.pill-good{color:var(--good);background:#13322a}.pill-warn{color:var(--warn);background:#3a2a1a}.link-back{color:var(--cyan);cursor:pointer;background:0 0;border:none;margin-bottom:12px;padding:0;font-family:inherit;font-size:13px}.link-back:hover{text-decoration:underline}.detail-head{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px;display:flex}.detail-head .page-title{margin:0 0 3px}.search-input{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--bg);width:260px;color:var(--ink);padding:8px 11px;font-family:inherit;font-size:13px}.search-input::placeholder{color:var(--ink-faint)}.search-input.wide{width:320px}.search-input:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:var(--accent)}.filter-bar{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-card);flex-wrap:wrap;align-items:center;gap:16px;margin-bottom:16px;padding:14px 16px;display:flex}.filter-group{align-items:center;gap:10px;display:flex}.filter-spacer{flex:1}.filter-count{color:var(--ink-muted);white-space:nowrap;font-size:12px}.seg{border:1px solid var(--border-strong);border-radius:var(--radius-sm);display:flex;overflow:hidden}.seg-btn{border:none;border-right:1px solid var(--border-strong);background:var(--surface);color:var(--ink-muted);cursor:pointer;white-space:nowrap;padding:7px 14px;font-family:inherit;font-size:13px;font-weight:500}.seg-btn:last-child{border-right:none}.seg-btn:hover{background:var(--surface-hover);color:var(--ink)}.seg-btn.active{background:var(--accent);color:#fff;font-weight:600}.date-input{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--bg);color:var(--ink);padding:6px 9px;font-family:inherit;font-size:13px}.date-input:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:var(--accent)}.split{grid-template-columns:minmax(0,1fr) minmax(0,1fr);align-items:start;gap:16px;display:grid}.split-right{position:sticky;top:16px}.split .chart-card{margin-bottom:0}.log-scroll{max-height:680px;overflow-y:auto}.log-scroll .data-table thead th{z-index:1;background:var(--surface);position:sticky;top:0}@media (width<=1180px){.split{grid-template-columns:minmax(0,1fr)}.split-right{position:static}}.chart-card{margin-bottom:16px;padding:16px 18px 12px}.chart-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.chart-body{width:100%}.chart-foot{color:var(--ink-faint);text-align:right;margin-top:6px;font-size:11px}.recharts-surface{overflow:visible}.recharts-cartesian-grid line{stroke:var(--border)}.recharts-cartesian-axis-line,.recharts-cartesian-axis-tick-line{stroke:var(--border-strong)}.recharts-cartesian-axis-tick-value{fill:var(--ink-muted)}.meta-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:16px;margin-bottom:16px;padding:18px;display:grid}.meta-value{word-break:break-word;margin-top:3px;font-size:13px}.section{margin-bottom:16px;padding:18px}.section-label{margin-bottom:10px}.summary-text{color:var(--ink-muted);margin:0 0 14px;font-size:13px;line-height:1.65}.audio-player{width:100%;max-width:480px}.transcript{flex-direction:column;gap:12px;max-height:560px;display:flex;overflow-y:auto}.turn{border-radius:var(--radius-sm);border-left:3px solid var(--border-strong);background:var(--navy-soft);max-width:78%;padding:10px 12px}.turn-agent{border-left-color:var(--accent)}.turn-user{border-left-color:var(--cyan);background:#16283a;align-self:flex-end}.turn-meta{color:var(--ink-muted);gap:8px;margin-bottom:4px;font-size:11px;display:flex}.turn-role{text-transform:uppercase;letter-spacing:.05em;font-weight:600}.turn-text{white-space:pre-wrap;font-size:13px;line-height:1.6}.transcript-raw{white-space:pre-wrap;word-break:break-word;max-height:560px;color:var(--ink-muted);margin:0;font-family:ui-monospace,IBM Plex Mono,Consolas,monospace;font-size:12px;line-height:1.6;overflow-y:auto}.month-tabs{gap:6px;display:flex}.month-tab{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--surface);color:var(--ink-muted);cursor:pointer;padding:7px 14px;font-family:inherit;font-size:13px;font-weight:500}.month-tab:hover{background:var(--surface-hover);color:var(--ink)}.month-tab.active{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600}.breakdown-cell{background:var(--navy-soft);padding:0!important}.data-table.nested{font-size:12px}.data-table.nested th{background:var(--navy-soft);padding:8px 16px 8px 32px}.data-table.nested td{padding:9px 16px 9px 32px}.data-table.nested tbody tr:hover{background:var(--border)}.detail-panel{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:24px;padding:18px 32px;display:grid}.count-block .label-caps{margin-bottom:8px}.count-list{margin:0;padding:0;font-size:12px;list-style:none}.count-list li{border-bottom:1px solid var(--border);justify-content:space-between;gap:12px;padding:5px 0;display:flex}.count-list li:last-child{border-bottom:none}.count-label{color:var(--ink-muted)}.count-num{white-space:nowrap;font-variant-numeric:tabular-nums;font-weight:600}.detail-sub{font-family:var(--font-display);color:var(--ink-muted);margin-bottom:2px;font-size:16px}.delta{margin-top:5px;font-size:11px;font-weight:500;display:block}.delta.up{color:var(--good)}.delta.down{color:var(--warn)}.delta.flat{color:var(--ink-faint)}.count-pct{text-align:right;min-width:34px;color:var(--ink-faint);margin-left:8px;font-weight:400;display:inline-block}.count-empty{color:var(--ink-faint);font-size:12px}